All individuals working on premise in U.S.Wayfair sold roughly 1,600 mattresses and 100 bunk beds to Baptist Child and Family Services, a nonprofit that works as a federal contractor managing some of the camps along the southern border, according to a copy of the June 13 sales receipt obtained by CNBC and verified by an employee.A knowledge of working within Windows Operating Systems or equivalent.You must hold a High School Diploma, GED, or equivalent.Referral Bonus ($500 per eligible referral).Quarterly Performance Bonuses (up to $2,000).Hourly Pay Rate: $15.15 (tenure increases starting as early as 6 months).Schedule Options: All of our schedules are Monday through Friday, with the ability to choose your schedule hours by day.Įxample A: Different hours on different days (in order from Monday - Friday): Bryan PT - ABBDAĮxample B: Same hours on different days (in order from Monday - Friday): Bryan PT - CCCCC.You will work a 3 week training program working either 8am-12pm OR 2pm-6pm. Training: Attendance and commitment to being present for your full shift each day is crucial.You'll identify areas where improvement is needed and share those trends with leadership. Escalates Systemic Issues: Help us continuously improve.The ideal customer service representative will be familiar with computers and can effectively navigate technology on a daily basis. Multitasks: You'll need to juggle navigating multiple browsers, tabs, tools, and screens in order to quickly and effectively answer questions.You'll need to think analytically to solve customer problems in a first contact resolution approach. You will be given a level of autonomy to help customers find the right solution. ![]() Problem Solves: Solutions aren't a one-size-fits-all approach so customer service associates do not read from pre-populated scripts.You will use your conflict management skills to balance the needs of the customer with the options from the business while always maintaining a professional composure. De-Escalates Customer Concerns: Most customers contact us because they've had a problem and need your help. ![]()
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